Lesson 1

Safe handling of e-mails

In this lesson you will learn,

• why mishandling email is a danger to you and the university,
• how to properly respond to misdirected information and requests,
• what phishing and pharming mean and why both are so dangerous,
• what spam emails are and how to deal with them,
• how to handle confidential information and what email encryption is, and
• how to write emails appropriately - “Net(t)ikette”.